Beyond Crowdfunding Research, Large-Scale Event Surveys Can Also Be Done with Ease Through SurveyCake
Maximizing the value surveys bring to users and providing more professional, attentive service has always been SurveyCake's goal.
To share a wider range of survey applications and help users across fields unlock SurveyCake's value, we interviewed enterprise users from various industries about their experience and how they use SurveyCake to advance their business goals. We are deeply grateful to these industry leaders for their generous feedback, which helps us keep improving our service.
Every dream deserves to be taken seriously. Backer-Founder will carry your dream through the waves and make imagination real on the spot.
Backer-Founder offers professional crowdfunding consulting and strategy services, helping you find the right people for the right cause. If you're not sure whether your idea is viable or how to launch a crowdfunding campaign, Backer-Founder provides a complete fundraising strategy, helps you refine your product and marketing direction, and tailors promotional material to strengthen your social media influence.
Since its founding, Backer-Founder has helped teams raise a cumulative total of over NT$1.5 billion, with a success rate as high as 90% and an average campaign size of over NT$4 million, including 46 campaigns that surpassed NT$10 million. Beyond spreading crowdfunding within Taiwan, Backer-Founder has helped more than 250 teams complete crowdfunding both domestically and internationally.
Backer-Founder: bringing your creativity to the world stage
Before SurveyCake
Q: What was your original survey method?
We originally used Typeform for surveys, but since it's a foreign platform, Chinese characters didn't look very polished, which was a shame. SurveyCake is a Taiwanese company, so its rendering of Chinese characters is more friendly to Taiwanese users, and the surveys it produces look more polished too.
Q: Why did you choose SurveyCake?
We previously had some customization needs in our survey design, and SurveyCake's PRO plan met them. SurveyCake also has a dedicated point of contact in Taiwan, so communication has less friction and is easier to reach.
After SurveyCake
Q: Has SurveyCake helped raise crowdfunding survey response rates?
Yes. We revised our CTA to guide users toward the next action, adjusted the survey's welcome copy to draw users in to click through and start filling it out, and shortened question content to make the whole survey simpler and more intuitive. Finally, offering an incentive on submission effectively raised the response rate by 20 to 30%.
"How to raise the response rate on a crowdfunding form: 1. Simplify the survey content and guide users toward the next step. 2. Offer an incentive to respond, such as an early-bird price or a lucky draw."
Q: Beyond crowdfunding market research, what other survey applications do you use?
For event research, SurveyCake is extremely useful and has helped us a great deal. The large-scale campaign currently underway, "Medical Staff Care Package," uses SurveyCake to collect supplies and discount offers.
"Medical Staff Care Package" started at the height of the COVID-19 pandemic, when we wanted to take action to show support for healthcare workers, so the team built a dedicated website consolidating support offers for medical staff nationwide, making it easy for them to search and apply, while inviting more brands and businesses to join and provide comprehensive support supplies to healthcare workers.
We collected nearly 100,000 offers of campaigns, supplies, and discounts from businesses across food, clothing, housing, transportation, education, and entertainment nationwide, letting exhausted frontline medical staff find the resources they need more conveniently and efficiently.
Q: What costs has SurveyCake saved Backer-Founder?
SurveyCake has saved us more than 50% in labor costs. We frequently use SurveyCake's templates, which come with preset question options for reference, making them very convenient to use. Combined with dozens of color themes the system provides, the overall result is a beautiful, appealing form.
Additionally, being able to set a collection deadline is very convenient for running events. We don't have to keep watching the survey status or manually close it. Once the time is up, the survey automatically closes and stops accepting responses, so we never have to worry about collecting outdated responses.
"SurveyCake effectively reduces labor costs by more than 50%, produces beautiful, eye-catching surveys, and manages status automatically."
A Word for SurveyCake
Q: What do you like most about SurveyCake?
Skip logic is genuinely great, and very well designed. Take "Medical Staff Care Package" mentioned above, for example. The relationships between different roles in the campaign were so complex, since how a support item or service could be claimed varied by supply type, and we're very thankful SurveyCake's skip logic let us easily handle these complicated situations and run the campaign smoothly.
Q: What do you like most about SurveyCake?
The system automatically generates statistical charts from responses, making the data distribution clear at a glance. This helps a lot with our weekly internal reports, since we don't have to specifically export data and build a report to analyze it separately.
Learn More About Backer-Founder
Effectively Raising Form Response Rates
Our thanks to Backer-Founder for taking the time to share their experience and candid feedback, helping us understand the platform's current strengths and weaknesses so we can deliver a better survey service. As a success story for crowdfunding consultants, it also shows peers how to use surveys for feedback collection and effectively raise response rates.
Sign up for a free SurveyCake account today. Build your own crowdfunding research survey, capture customer feedback, optimize products and service in real time, and strengthen your marketing.
