The most fundamental difference in SurveyCake TEAM is multi-user collaboration. TEAM includes 3 independent collaborator accounts, letting members log in simultaneously and share surveys and groups, along with group overview, advanced logic, and SPSS export.
TEAM also includes the NPS question type, which replaces a simple satisfaction rating with a 0-10 recommendation scale, respondents are automatically sorted into Promoters, Passives, and Detractors, so your team can track loyalty trends over time, not just manage collaboration permissions.
PRO only supports a single account and doesn't include these advanced question types. This makes TEAM a good fit for teams whose surveys are already part of daily operations and need stable, multi-member upkeep.