Enterprise Accounts

Easily monitor account numbers, response count, and other information to help businesses manage their survey usage effectively!

After entering the ENTERPRISE, click on the dropdown menu in the upper right corner and select "Enterprise Account" to access the ENTERPRISE dashboard. The dashboard consists of six tabs, which will be detailed below.

Account Overview

In the "Account Overview" page, users can view basic information about their organization:

  1. Responses Count: Displays the total number of response counts used (including deleted ones) and the maximum authorized response limit.
  2. Account: Displays the number of activated accounts under the ENTERPRISE plan.
  3. Survey: Displays the number of surveys created under the ENTERPRISE plan.
  4. Survey Groups: Displays the number of survey groups established under the ENTERPRISE plan.
  5. Enterprise Account: This shows your account name, tax ID number, and other basic information.
  6. Help Center: Contains links to tutorial articles. You can also click to contact customer service and reach our support team.

This feature allows businesses to grasp their usage status quickly regarding response count and account numbers, enabling timely adjustments.

User Report

In the "User Report" page, accounts with "Super Admin" or "Admin" permissions can view all users under the ENTERPRISE. This section provides quick access to user information, including account names, emails, membership status, and the number of surveys created.

Group Overview

On the "Group Overview" page, accounts with "Super Admin" or "Admin" permissions can see all groups under the ENTERPRISE, including both joined and unjoined groups. Users can quickly check basic information about each workspace, such as workspace names, the number of accounts in each group, and total surveys accumulated within those groups. This helps "Super Admin" or "Admin" understand the status of various groups within their ENTERPRISE more conveniently.

Survey Data Report

In the "Survey Data Report" page, accounts with "Super Admin" permissions can view all surveys under the ENTERPRISE. This tab allows "Super Admin" to quickly access relevant information about all surveys within the organization, including survey names, IDs, owners, creators, statuses, and total responses received (including deleted ones). This functionality enables businesses to review detailed information about all surveys at once and easily monitor each survey's status.

User Analysis

In the "User Analysis" page, accounts with "Super Admin" permissions can toggle between two subpages: "Response Analysis" and "Account Analysis." This page allows businesses to quickly understand system usage and analyze individual usage patterns based on specific time frames or filters.

Response Analysis

In the "Response Analysis" subpage, users can view the overall responses from the ENTERPRISE and the maximum authorized response limit. Additionally, they can apply specific filters or custom time frames to see how response usage varies over time. Users can also export data as CSV or XLSX for further analysis.

Account Analysis

In the "Account Analysis" subpage, users can view the total number of activated accounts in the ENTERPRISE along with the maximum authorized account limit. They can also apply specific filters or custom time frames to understand account usage over time. Exporting data as CSV or XLSX is also available for detailed insights.

Export User Log

In the "Export User Log" tab, accounts with "Super Admin" permissions can export all behavior records at once:

  • Data range can be selected for today, the past seven days, this month, this year, or a custom range.
  • Users can choose to export data as tables or charts.
  • Note: Behavior records are retained for only one year.

This export function makes it easy to identify who edited or deleted which surveys or groups. It also helps monitor user behavior to ensure internal information security.

If you are interested in this feature, please Contact Us for more information.

Summary

With the ENTERPRISE dashboard, businesses can easily grasp their overall usage situation and unlock the full potential of surveys!

Master advanced
survey skills now!

Learn More
Can't find the answer you're looking for?