Meta Pixel

SurveyCake's surveys can be embedded with Meta Pixel. By configuring Meta Pixel settings, you can strategically distribute surveys to a precise audience through re-targeting!

Due to service adjustments by Facebook in response to the new privacy policy of iOS 14, SurveyCake PRO users may face the risk of incomplete or delayed performance attribution when using Pixel. We highly recommend purchasing SurveyCake ENTERPRISE and utilizing a customized domain with Conversion API (CAPI) for optimal advertising effectiveness and performance measurement. If you have such requirements, please feel free to fill out this form, our representative will contact you shortly!

How to set up Meta Pixel in a SurveyCake survey

First, go to Meta Events Manager and click Connect data sources.

Meta Events Manager page with the Connect Data Sources button highlighted

In the Connect Data window, click Create New Dataset. Next, select Web.

Connect Data window with the Web option selected for creating a new dataset

In the Connect Data window, click “Create New Dataset“.

Connect Data window with the Create New Dataset button being clicked

Enter a name for your pixel and click Create.

Dialog box for entering a name for the new pixel before clicking Create

When the dialog box “Choose how you want your website” appears, select “Set Up Manually” and click Next.
Then choose “Meta Pixel Only” and click Next.

Dialog box asking how you want to connect your website, with setup method options to choose from

You will then be taken to the Install Meta Pixel page. Click the “Copy Code“ button, then click “Continue“.

Screen for selecting manual setup as the connection method and choosing to use Meta Pixel only

On the Automatic Advanced Matching page, click “Done“ to complete the setup.

Install Meta Pixel page with the Copy Code button being clicked

Next, navigate to the Data Sources page and locate the pixel you just created. In the pixel’s “Settings“ , copy the “Dataset ID“—this is the “Pixel ID“ you need.

Automatic Advanced Matching page with the Done button being clicked to complete pixel setup

After copying the pixel ID, go to the “Build“ page in the SurveyCake backend. In the Integration section at the left side, Open the “Meta Pixel“ field and enter your pixel ID!

Data Sources page showing the newly created pixel with its Settings opened to copy the Dataset ID
Survey backend Integration sidebar with the Meta Pixel field opened ready for entering the pixel ID

After completing these steps, the pixel ID will be successfully embedded into your survey form!

Through Meta Pixel, not only can advertisements be targeted to a more precise audience, but you can also set the survey completion rate as an advertising goal, increasing the survey completion rate!

FAQ

  • Why can't I enable the Meta Pixel feature?

The following explanations are provided for SurveyCake BASIC/PRO users and SurveyCake ENTERPRISE users:

  • SurveyCake BASIC/PRO

As mentioned in the introductory paragraph: Due to adjustments made by Facebook in response to the new privacy policy of iOS 14, it is necessary to use a custom domain and undergo domain verification to fully enable the Meta Pixel feature.
If you wish to run conversion ads on SurveyCake, you will need the SurveyCake ENTERPRISE version with a customizable domain. If you have such requirements, please feel free to fill out this form, our representative will contact you!

  • SurveyCake ENTERPRISE

Due to service adjustments made by Facebook in response to the new privacy policy of iOS 14, if your custom domain is not verified in Meta Business Suite, you won't be able to enable the Meta Pixel feature.
You can refer to Facebook's official tutorial articles to successfully verify your domain. Once verified, you should be able to track and send events smoothly!

Summary

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